Wooden Dial
Each individual dial is unique and no two dials are identical, as characterizes the quality of natural wood. We will pre-select portions of dials which the manufacturer can use to craft the dials and ensure that each wood dial is truly one-of-a-kind. As this is a natural product, customers may receive a dial that they have not envisioned, as all wood graining is distinctive.

Warranty
All watches purchased from GRUNDSTOF WATCH COMPANY are covered with 12 months limited Manufacturer’s warranty from date of purchase. The hands, dial, and watch movement are the only components covered under the warranty. Battery and wear & tear of the straps are not covered under warranty. Kindly refer to our Declaration of Warranty.
 
Shipping
Delivery time below does not include 2 days internal processing time and is not subjected to customs delay.
 
Singapore
Free Shipping within Singapore with tracking.
2-4 working days delivery time (Singpost Smartpac)
 
International
Free worldwide shipping with tracking for purchase above USD100.
Asia Pacific: 5-18 days delivery time.
Europe: 4-18 days delivery time.
Americas: 7-18 days delivery time.
Middle East & Africa: 8-18 days delivery time.
 
Addition USD15 for DHL Express Worldwide Shipping (2-7 days delivery time)
 
Tax & Duties
All international orders may be subjected to custom and/or import duties, handling fees, VAT and/or Taxes through customs upon arrival into your country. The fees imposed are solely determined by the customs agency within the destination country, GRUNDSTOF WATCH COMPANY have no control over such situations and cannot predict what they may be.
Any fees of these charges and taxes imposed on the order must be fully paid by the recipient of the order and it will not be reimbursed by GRUNDSTOF WATCH COMPANY.
We recommend to contact your local customs office before placing an order, in order to not receive any unexpected charges.
 
Returns/Exchanges
Our return policy lasts 30 days from date of purchase. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Kindly refer to our Refund Policy.